Workforce Investment Act Operations Bulletin

Volume 1, Number 66

For the week ending September 6, 2002

(For Internal Use Only)


Technical Assistance and Training

Computer Technology Industry Association
The Computer Technology Industry Association (CompTIA) has reported that the recently launched “Tech Career Compass” website is gaining popularity among individuals, employers and training providers who want to explore the industry’s defined specifications for over 100 job areas in the information technology field. The website is organized in six job categories covering major functional areas such as Customer Service, Database and Security. Within these categories are links to job title, descriptions and detailed listings of Tasks, Skills and Knowledge for a particular job. An individual can also link to training sources, industry certifications and resources for the occupation. CompTIA currently has grants from the Department of Labor to pilot the apprenticeship-training model in the industry. The early experiences of these pilots have convinced the Association to extend the features of the website. Future enhancements to the website will build upon apprenticeship components to assist businesses in developing a comprehensive training document to register with the Department of Labor as a registered apprenticeship sponsor. This website is based upon CompTIA’s previous work in leading an industry-wide project with the National Skills Standards Board to identify the emerging occupations and relevant skills sets needed in the Information Technology industry. The website address is:

The Employer Assistance Referral Network
The Employer Assistance Referral Network (EARN) is a nationwide cost-free referral and technical assistance service for employers. EARN connects employers who have job vacancies to employment service providers who have direct access to job ready individuals with disabilities. EARN also provides technical assistance to assist employers in locating appropriate organizations and information as they seek to hire qualified candidates with disabilities.

Upcoming ETA Meetings/Events


The following states have submitted modifications to their WIA plans:


The CareerOneStop portal debuted on September 3. The portal serves as a single point of entry through which customers -- employers, job seekers, learners, and workforce professionals -- can access national electronic tools formerly known as America's Career Kit. The CareerOneStop's three components are:

By organizing the content by customer group and topical area, users can easily locate information and services. The portal also offers a new "State Gateway" which links users to the extensive resources of our state partners.

America's Career InfoNet (ACINet)
The new version of the Career InfoNet will include front-page access to the Career Videos, a spotlighted career that will change regularly, as well as a reading room of articles targeted to our customers' needs. All of the useful tools that were formerly provided jointly with the America’s Learning eXchange web site will also be available.

America’s Service Locator
The new version of ASL contains service information for more than 6,000 local offices across the nation, including over 1,800 comprehensive One-Stop Career Centers. Employers, job seekers, and youth can search to find offices with the services they need. The new version of ASL also has new a geographic mapping search options that makes the office and service information easier to find and use. Contact:


National Emergency Grants (NEG)

OTIS and OAS have agreed to modify the NEG submission process to allow grantees to submit applications tailored to four types of NEG applications: Regular, Natural Disaster, Dual Enrollment, and HealthCare and Related TAA. Once the final requirements/specifications for the application forms are in order, OTIS will complete the modifications. Contact: Shakil Khandoker (202-693-3436;

Meeting of State/Federal Labor Exchange Performance Measurement (LXPM) Workgroup
A meeting of the State/Federal Labor Exchange Performance Measurement (LXPM) Workgroup was held in Washington, D.C., August 13-14, 2002. State representatives from IL, PA, CA, CO, WA, FL, MD, MI, and NASWA participated in the discussion. The meeting focused on the continued development of the econometric model and identification of the factors that have an affect on the Entry to Employment and Employment Retention Labor Exchange program outcomes. Together with baseline data from states, or pilot test research data, the model and factors will become the basis for future negotiation of state expected levels of performance. VETS staff also reported on the results obtained to date from their efforts to benchmark performance for their new reporting requirements using ETA 9002 data from PY 1999 and PY 2000.

National Association of State Workforce Conference
The National Association of State Workforce Conference will be held in Kansas City, September 23 - September 26. There will be plenary sessions and workshops with focus on: WIA Reauthorization, One-Stop System Measures, Providing Services to Business, Linking UI with the One-Stop System, practical uses of labor market information at the local level and serving targeted populations in the one-stop system.
Contact: Gloria Schmitz (573-751-3513; ) or

National DOL/NASWA Customer Service Awards
In association with the 66th NASWA Annual Meeting in Kansas City, MO, on September 23-26, there will be a reception for the 2002 award winners of the DOL/NASWA National Customer Service Awards. States will be recognized and presented with memorial trophies, in addition to a cash award at the reception. For a list of the winners click on to:
Contact: Jacqui Shoholm (202-693-3190;

Wage Record Interchange System (WRIS)
The Department of Labor has announced that it will continue full funding for the operation and administration of the WRIS in "consideration of the importance of [the] WRIS to the workforce system" and "to eliminate barriers for state participation" in the system. The funding determination comes in the wake of a White Paper on the topic submitted to the ETA by CESER following an investigation of several funding options for ongoing operation of the system.