Workforce Investment Act Operations Bulletin

Volume 1, Number 64

For the week ending August 2, 2002

(For Internal Use Only)


Upcoming ETA Meetings/Events


RSA's National Employment Conference

RSA extends a special invitation to DOL colleagues to attend its fourth National Employment Conference, Disability and Employment: Vocational Rehabilitation: Where Partners Create Careers. The purpose of this conference is to share effective employment strategies used by State Vocational Rehabilitation Agencies and their network of community rehabilitation programs (CRP) and other partners in order to increase and improve the employment of individuals with disabilities.

DOL will have a reduced registration rate of $195 and the opportunity to present DOL program brochures and descriptions to the conference participants in the resource room. In addition to the opportunity to meet State VR Agency and CRP Personnel, there will also be opportunities to network with RSA staff members from Washington and RSA Regional Offices around the country.

The RSA National Employment Conference will take place at the JW Marriott, 1331 Pennsylvania Ave, NW, Washington, DC, from August 19 - 21st. Contact: Jenn Rigger (202-260-2179; or

Federal Communications Commission's "Get Connected: Afford-A-Phone" Campaign

As part of a continuing effort to help all Americans gain access to telephone service in order to link to securing employment and medical care, the FCC has started its "Get Connected: Afford-A-Phone" Campaign. The campaign's focus is to increase participation in the "Link-Up America" (Link-Up) and the "Lifeline Assistance Program" (Lifeline), two federal low-income telephone service discount programs. Link-Up helps qualified consumers connect to the telephone network by offsetting the initial hook-up fee. Lifeline provides a discount on basic service. The FCC's "Get Connected: Afford-A-Phone" Campaign is providing information to potential Lifeline and Link-Up subscribers through federal, state, tribal and local governments, social service community, and faith-based organizations. Contact: Janice Wise (202-418-8165; or



DOL/NASWA Customer Service Awards

The Division of Employment Services and the National Association of State Workforce Agencies (NASWA) recently announced the state winners of the DOL/NASWA Customer Service Awards. These awards are given for state or local projects that demonstrate an outstanding effort to increase customer service in the categories of innovation, use of technology, service to business, system development, and capacity building The winners receive $25,000 to augment their project efforts, at a formal presentation during the NASWA annual meeting in September. The winners for 2002 are in the states of WA, MT, OR, RI, NE, AK, AZ, and CA. For further information on the winning projects contact: Jacqui Shoholm (202-693-3190; )

Labor Exchange Performance Management Workgroup Meeting

A meeting of the national Labor Exchange Performance Management (LXPM) Workgroup will be held in Washington, D.C., August 13-14, 2002. The meeting will focus on the continued development of the econometric model which will become the basis for future LX goal attainment negotiation with the states. VETS staff will also report on the results obtained to date from their efforts to benchmark performance for their new reporting requirements as well as the use of regression model analysis in benchmark development.
Contact: Michelyn Burke-Lee (202-693-2782;")