Workforce Investment Act Operations Bulletin

Volume 1, Number 44

March 15, 2002

(For Internal Use Only)


The next policy meeting is scheduled for April 2, 2002 at 3:00 p.m. EST
Maria Kniesler Flynn (202-693-3045;

Technical Assistance and Training

New TAG Available: "How Youth Programs Manage Intake, Individual Services Strategies, and Case Files." Through Training and Employment Notice 4-01 (March 20, 2002), ETA has announced the availability of a new technical assistance guide for youth service providers. Produced by Callahan Consultants, Inc. the TAG addresses three areas of service delivery - (1) The intake process; (2) The individual service strategy; and (3) Case files. Featuring information from selected groups of youth programs throughout the nation, the TAG contains sample forms and procedures for evaluating case management systems, as well as a list and brief summary of assessment tools. Contact:

Upcoming ETA Meetings/Events


Around America's Workforce Network

"Around America's Workforce Network" is a daily column on the redesigned Web site at Youth programs are frequently featured; the headline for March 23rd was "Appalachian States: Youth Entrepreneurship Education Programs Honored." The March 22nd feature was "Arkansas: YO! Weaves a Website." For more good information on youth programs' promising practices, check the column frequently.

On April 25, Department of Education Assistant Secretary Carol D'Amico is slated to testify at the House hearing on FY '03 appropriations based on the theme: "The High School and Transition into the Workforce." Also testifying with her will be the Assistant Secretaries representing the Offices of Elementary and Secondary Education, Special Education and Rehabilitation Services, and Postsecondary Education as well as Education Research and Improvement. Following her appearance, Assistant Secretary D'Amico's testimony will be posted at


One-Stop Visits
The Division of One-Stop Operations and the Division of Employment Services have nearly completed team site visits to local One-Stop Centers in each of the six ETA Regions. This activity has involved both NO and RO staff and included visits to eighteen urban and rural One-Stops across the country. The on-site visits were intended to build the expertise of the NO staff in program operations, and to observe strategies for implementing DOL program activities in the system. These were not monitoring or review visits. A summary report on the site visits, including the status of integrated DOL activities at the One-Stops, will be drafted by the NO/RO team and distributed for internal ETA use. Contact: Jackie Shoholm (202-692-3190;