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U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210

CLASSIFICATION

UI

CORRESPONDENCE SYMBOL

TEUMI

ISSUE DATE

April 14, 1999

RESCISSIONS

None

EXPIRATION DATE

April 30, 2000

DIRECTIVE

:

UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 25-99

 

TO

:

ALL STATE EMPLOYMENT SECURITY AGENCIES

 

FROM

:

GRACE A. KILBANE
Director
Unemployment Insurance Service

 

SUBJECT

:

"Train the Trainer" Nonmonetary Determinations Seminars for State Employment Security Agency Staff

 

  1. Purpose. To announce "Train the Trainer" seminars for State Employment Security Agency (SESA) personnel who are responsible for training SESA staff in the areas of basic fact-finding, interviewing techniques, weighing of evidence, adjudication and decision writing for nonmonetary determinations.

  2. Background A review of Benefit Timeliness and Quality (BTQ) nonmonetary determination quality scores of the SESAs indicates a need for improvement in certain areas of the adjudication process. In an attempt to assist States with improving performance in these selected areas (see attached draft agenda), the National Office is offering two "Train the Trainer" seminars.

  3. Participants and Objectives. The seminars are designed to assist SESA staff who are responsible for training State staff in areas of nonmonetary determinations with training material and preparation. The seminars will be held in 1999 in Washington, D.C., and in San Diego, California. While prior training experience is not necessary, each participant should be knowledgeable of the adjudication process in his/her State.

    A package of training materials will be provided to each participant which may be used to conduct training within his/her respective State. Each participant will be expected to practice presenting the material during these sessions. Group workshops will be conducted in areas which have been identified based on analyses of the BTQ data as needing specific attention.

  4. Conference Locations/Reservations.  The sessions will be held as follows:

      States in Regions I thru V:

        A session will be held June 7 - 11, 1999, in Washington, D.C., at One Washington Circle Hotel, One Washington Circle NW, Washington, D.C., 20037. Room rates are $115.00 plus 14.5% tax per night for a single and $130 plus 14.5% tax each night for a double. Each participant is responsible for contacting the hotel at (800) 424-9671 or (202) 872-1680 to make his/her own reservation. Please reference "Department of Labor (DOL) Group" when making a reservation to ensure the correct rate is quoted. Reservations must be made no later than May 8, 1999.

        GROUND TRANSPORTATION : The hotel is located directly across the "circle" from the Foggy Bottom-George Washington University Metro station on the blue line. The blue line is available from National Airport without a change of trains. Super Shuttle and taxi cabs are also available from all three area airports (National, Dulles, Baltimore-Washington).

      States in Regions VI thru X:

        A session will be held July 26 - 30, 1999, at the Westgate Hotel, 1055 Second Avenue, San Diego, California. Room rates are $98.00 (includes all taxes) per night for a single/double room. Each participant is responsible for contacting the hotel at (619) 238-1818 to make his/her own reservation. Please reference "Department of Labor (DOL) Group" when making a reservation to ensure the correct rate is quoted. Reservations must be made no later than July 5, 1999.

        GROUND TRANSPORTATION: The hotel provides complimentary airport transportation. The San Diego Trolley stops at the hotel. Auto parking is available for an additional $12 per day for those who may wish to drive.

  5. Action Required.  SESA Administrators are requested to:

  6. Inquiries. Direct any questions to the appropriate Regional Office.

  7. Attachment. Draft Agenda Outline - Train the Trainer.

NOTE: Attachment not available to DMS