-



U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210

CLASSIFICATION

UI

CORRESPONDENCE SYMBOL

TEUFA

ISSUE DATE

April 11, 1997

RESCISSIONS

None

EXPIRATION DATE

April 30, 1998

DIRECTIVE

:

UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 21-97

 

TO

:

ALL STATE EMPLOYMENT SECURITY AGENCIES

 

FROM

:

GRACE A. KILBANE
Director
Unemployment Insurance Service

 

SUBJECT

:

Procedures for the Transfer of State Unemployment Insurance (UI) Resources for State-specific Services Provided by the UI Information Technology Support Center (ITSC)

  1. Purpose. To promulgate the subject procedures.

  2. Background. The Unemployment Insurance Service (UIS) established the ITSC in September 1994 as a national resource to assist the State Employment Security Agencies (SESAs) in applying automation and information technology solutions to meet the needs of the UI program. The ITSC is a joint project between the Department of Labor and a consortium consisting of the State of Maryland, the Mitretek Corporation, Lockheed Martin Corporation, and the University of Maryland. The Maryland SESA administers the cooperative agreement, which is funded through a grant to the State via Region III, which acts as the grantor.

    The ITSC's goals are to help the SESAs:

    The ITSC's projects focus on using information technology to facilitate automation advances for the largest number of SESAs at the lowest possible cost. The ITSC has directed its primary efforts toward using information technology to improve service in appeals, tax operations, and claims processing.

    The ITSC Steering Committee, consisting primarily of SESA ADP Chiefs and UI Directors, acts as a board of directors for the ITSC and establishes policies and guidelines for the ITSC's projects and activities. The ITSC Charter, which specifies that the ITSC's projects should benefit the entire UI system and not just specific SESAs, recognizes that SESAs may wish to use the unique technical assistance capabilities of the ITSC. Article VI of the ITSC Charter allows for the separate funding of State-specific projects by States provided that the Steering Committee review and approve such projects in advance to ensure consistency with the ITSC Charter and ITSC goals and objectives. ETA has been asked to provide guidelines on how States may obtain technical assistance regarding UI and UI-related activities directly from the ITSC.

  3. Direct State Use of ITSC Services. SESAs may use either of the two methods to obtain the ITSC's services directly:

  4. Caveats. It is the SESAs' responsibility to:

  5. Action Required. SESAs are requested to share this information with appropriate staff.

  6. Inquiries. Direct questions to the appropriate Regional Office.