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U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210

CLASSIFICATION

UI/RQC

CORRESPONDENCE SYMBOL

TEU

ISSUE DATE

August 31, 1993

RESCISSIONS

None

EXPIRATION DATE

August 31, 1994

DIRECTIVE

:

UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 42-93

 

TO

:

ALL STATE EMPLOYMENT SECURITY AGENCIES

 

FROM

:

BARBARA ANN FARMER
Administrator
for Regional Management

 

SUBJECT

:

Revenue Quality Control, Policy end Program Design

 

  1. Purpose. To provide State agencies with a revised Draft RQC Handbook, which replaces the March 1993 version and to update the status of the Core Revenue Quality control (RQC) project, to address comments in response to Unemployment Insurance Program Letter (UIPL) No. 4-93, and to introduce changes initiated during four National office (NO) training sessions for RQC Reviewers.

  2. Reference. UIPL No. 4-93 (November 9, 1992); UIPL No. 24-92 (April 23, 1992); UIPL No. 44-90 (September 21, 1990): UIPL No. 8-90 (November 15, 1989), UIPL No. 14-89 (February 8, 1989).

  3. Background. This is the sixth in a series of program letters issued by the Unemployment Insurance Service (UIS) to report on RQC Task Force progress in RQC design and development. The RQC Task Force comprises UIS NO staff, ETA Regional Office (RO) staff and State tax program specialists on temporary IPA assignments with the N0. A panel of State UI administrators and tax managers provided expert advice to the project's technical consultants.

    The RQC program is promised on a foundation of full State involvement in establishing a reliable system to measure the quality and effectiveness of State unemployment compensation, (UC) tax systems. The program encompasses all aspects of State tax operations including employer liability, collection and compliance methods, field tax operations and adherence to Federal and State standards, laws, regulations and operating procedures.

    To recap milestones in the nearly four years of RQC evolution:

  4. Issues and Answers. In addition to the comments received from States and ROs in response to UIPL 4-93, the Task Force has addressed program design recommendations developed in the four RQC Reviewer training sessions. Significant recommendations are reflected in the revised (draft) RQC Operations Handbook (Attachment II). Representative issues raised and the actions taken are addressed in the accompanying Issues/fiction paper (Attachment I).

    Significant among the changes:

    It is anticipated that additional changes will be made in the program prior to mandatory implementation late in CY 94, based on the experience gained by States participating in the voluntary implementation phase now in place.

  5. Action Required. State agency Administrators are requested to ensure that this directive and the attachments are made available to UI staff responsible for coordinating and performing RQC reviews, and to appropriate ADP and UC tax managers.

  6. Inquiries. Direct all inquiries to the appropriate ETA RO.

  7. Attachments.