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U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210

CLASSIFICATION

UI

CORRESPONDENCE SYMBOL

TEUMC

ISSUE DATE

July 20, 1993

RESCISSIONS

None

EXPIRATION DATE

July 31, 1994

DIRECTIVE

:

UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 34-93

 

TO

:

ALL STATE EMPLOYMENT SECURITY AGENCIES

 

FROM

:

BARBARA ANN FARMER
Administrator
for Regional Management

 

SUBJECT

:

Unemployment Insurance (UI) Quality Appraisal Results for Fiscal Year (FY) 1993

 

  1. Purpose. To announce the results of the UI Quality Appraisalsconducted for FY 1993.

  2. Background. Copies of the Quality Appraisal results for FY 1993 are being transmitted under separate cover to all States. This report contains the results of all State Employment Security Agencies (SESAs) for all performance measures in the Quality Appraisal system.

    Measures in the Quality Appraisal system, using data reported by SESAs, include first benefit payment promptness, appeals promptness, field audit penetration, report delinquency, cash management and benefit payment control. Measures using results from on-site reviews performed by SESAs or Federal staff include nonmonetary determinations performance and promptness, appeals performance, employer status determinations, field audit performance and collections.

    The quantifiable goals SESAs should achieve in the various measures are designated as Secretary's Standards (SS) and Desired Levels of Achievement (DLAs). Criteria in the Secretary's Standards apply to intrastate and interstate first payment promptness and lower authority appeals promptness.

  3. Action Required. SESA Administrators are requested to:

    1. Review the FY 1993 Quality Appraisal report and identify any activities not meeting the designated SS/DLAs; and

    2. For those activities not meeting the SS/DLAs, submit corrective action plans in accordance with the FY 1994 Program and Budget Planning (PBP) instructions.

  4. Inquiries. Direct questions to the appropriate Regional Office.

  5. Attachments. Unemployment Insurance Quality Appraisal Results for FY 1993.