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U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210

CLASSIFICATION

UI/RQC

CORRESPONDENCE SYMBOL

TEU

ISSUE DATE

May 27, 1993

RESCISSIONS

None

EXPIRATION DATE

May 31, 1994

DIRECTIVE

:

UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 29-93

 

TO

:

ALL STATE EMPLOYMENT SECURITY AGENCIES

 

FROM

:

BARBARA ANN FARMER
Administrator
for Regional Management

 

SUBJECT

:

Unemployment Insurance Revenue Quality Control--Recruitment of State Staff for the Revenue Quality Control Work Group

  1. Purpose. To announce continuing opportunities for State employment security agency (SESA) tax staff to actively participate in the Revenue Quality Control (RQC) program development.

  2. References. None.

  3. Background. RQC is a comprehensive measurement system designed to assist State and Federal Administrators in assessing and improving their Unemployment Insurance (UI) tax operations. The design has been crafted through a cooperative effort between the Department of Labor's National Office staff, Regional Office staff, SESA staff working with the National Office on temporary Intergovernmental Personnel Act (IPA) assignments, and SESA staff serving in advisory capacities (expert panel).

    To date, staff from eleven different SESAs have served on IPA assignments. With the approaching expiration of the terms for the current IPAs, several openings will become available.

  4. Current Status of RQC. RQC encompasses all major dimensions of quality: accuracy, timeliness, and completeness. The system has been divided into three "modules":

    1. Core RQC.  Voluntary implementation of this module is scheduled in 49 States in 1993. Core RQC assesses SESA tax operations through computed measures obtained by required reporting of data, Program Reviews, and Surveys. Computed Measures are similar to the tax indicators from ETA 581 Reports currently used with Desired Levels of Achievement (DLAs). The Program Review is further divided into Systems Reviews and Acceptance Samples. Systems Reviews examine tax processes for the existence of internal controls. Acceptance Samples examine small numbers of transactions to verify the effectiveness of the internal controls. Surveys gather information on methods and procedures for the purpose of identifying successful operations and sharing information amongst the SESAs.

    2. Benefit Charging Accuracy.  This module involves two steps: (1) assessing the accuracy of the decisions to charge or non-charge base period employers, and (2) assessing the accuracy of the allocations of benefit charges to employers and/or general pool accounts. Pilot testing has been completed in six SESAs, and the results are being reported to all SESAs with a request for their comments.

    3. Employer Compliance.  This module, which is in the developmental stage, is an attempt to produce a single measure for the dollar impact of employers' tax compliance (or noncompliance) through two components: compliance with tax reporting and compliance with paying contributions due. SESA volunteers are being solicited for a fiscal year 1994 pilot test.

  5. State Nomination of Staff to Provide Technical Support in the Development of RQC. The contractual assignments for our present team of IPAs are drawing to a close; therefore, the services of new SESA tax staff will be needed. The RQC Workgroup is seeking individuals with knowledge and experience in SESA tax operations, with knowledge of automation in tax operations, and with good writing and analytical skills who can apply this expertise on a broad scope.

    SESA tax staff are being recruited to work in Washington, DC on 1 to l l/2 year assignments, beginning approximately August 1, 1993. These staff will participate with the RQC Workgroup in assignments from among the following:

    A person serving on an IPA assignment with RQC remains a State employee, continuing to draw normal salary and benefits. Direction and control are provided by Federal staff. Salary and relocation/per diem expenses may be paid by the SESA, the Department of Labor, or shared, depending on arrangements negotiated between the SESA and the Department. IPAs are entitled to either (1) the reasonable cost of relocation to and from Washington, DC; or (2) the reasonable cost of living expenses (per diem) while working in Washington, DC.

  6. Action Required. SESA Administrators are requested to notify appropriate staff of opportunities for IPA assignments and to forward resumes/applications of interested applicants to the Regional Office within 30 days of this UIPL. The resume/application should show work history (including duties), name and phone number of the applicant's supervisor, and the applicant's phone number.

  7. Inquiries. Direct inquiries to your Regional Office.

  8. Attachments. A "Fact Sheet" about the IPA program