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U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20213

CLASSIFICATION

UI/QC

CORRESPONDENCE SYMBOL

TEUQ

ISSUE DATE

August 18, 1986

RESCISSIONS

 

EXPIRATION DATE

August 31, 1987

DIRECTIVE

:

UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 55-86

 

TO

:

ALL STATE EMPLOYMENT SECURITY AGENCIES

 

FROM

:

DONALD J. KULICK
Administrator
for Regional Management

 

SUBJECT

:

The Quality Control (QC) Denials Pilot Project

 

  1. Purpose. To transmit both a paper describing the pilot project for incorporating denied claims into Benefits QC and the draft data collection instrument (DCI) to be used for the pilot.

  2. Background. From the beginning of the QC effort, it was intended that QC would be expanded into a comprehensive vehicle for assessing the accuracy of State UI operations. This original design envisioned that QC would begin as a "Core" program, closely modeled on the UI Random Audit program and reviewing the accuracy of payment determinations, and that all changes from the Core or expansions of the scope of QC would first be pilot tested. The inclusion of denied claims into Benefits QC is the first such pilot test; it will be followed by a pilot test of extending QC to tax collection operations (Revenue QC).

    In December 1985, States were invited to volunteer for these two pilot projects. Five were selected for the denials project: Iowa, Louisiana, Pennsylvania, South Carolina and Washington. Between them, they will test three alternative approaches to incorporating denied claims into Benefits QC. At the request of the pilot States, three States will test a single approach and the other two alternatives will each be tried in one State.

    This directive transmits two items pertaining to the pilot. Attachment 1 is a paper describing the background, design features, and current status of the denials pilot. Attachment 2 is the draft data collection instrument (DCI) for the pilot.

  3. Action Required. State employment security agencies are requested to provide copies to appropriate staff for their information.

  4. Inquiries. Direct questions to your regional office.

  5. Attachments. 

    1. Integrating Denied Claims into Benefits QC: The Design and Status of the "Denials" Pilot Project

    2. Data Collection Instrument for Denials