U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210

CLASSIFICATION

Rapid Response

CORRESPONDENCE SYMBOL

TWRA

ISSUE DATE

January 20, 1999

RESCISSIONS

None

EXPIRATION DATE

Continuing

DIRECTIVE : TRAINING AND EMPLOYMENT INFORMATION NOTICE NO. 16-98
 
TO : ALL STATE JTPA LIAISONS
ALL STATE WORKER ADJUSTMENT LIAISONS
ALL STATE EMPLOYMENT SECURITY AGENCIES
ALL ONE-STOP CAREER CENTER SYSTEM LEADS
 
FROM : DAVID HENSON
Director
Office of Regional Management
 
SUBJECT : Establishment of a Rapid Response Peer Expert Directory

 

  1. Purpose. To announce the establishment of a Rapid Response Peer Expert Directory containing information on practitioners with experience with design and delivery of dislocated worker services with emphasis on rapid response and early intervention services who can provide technical assistance, training or other assistance, and to solicit nominations of individuals at the State and local level to be included in the Directory.

  2. Background. In February of 1998, the Employment and Training Administration's Office of Worker Retraining and Adjustment Programs (OWRAP) launched an initiative to improve the delivery of rapid response assistance and early intervention services provided under Title III. As a result, a national rapid response technical workgroup was formed. The workgroup is comprised of representatives from 20 State and substate Title III programs who were identified by the Regions as experienced practitioners of effective rapid response, as well as ETA staff from the Unemployment Insurance Service, Office of Trade Adjustment Assistance, One-Stop Office, Office of Regional Management and a representative from the AFL-CIO Working For America, formerly HRDI.

    At the first workgroup meeting in February 1998, subgroups were formed to address specific issues relating to rapid response including labor management adjustment committees, public outreach and marketing, and staff development and training. In August, the workgroup conducted a survey of State rapid response practices through the Westat Corporation. The survey found that there is a significant need for technical assistance and training for rapid response staff in a variety of areas including: layoff aversion and early intervention strategies, working with the media, dealing with difficult employees and employers, effective use of labor management committees, and others. Of those surveyed, 87 percent responded that the most appropriate method for improving skills of rapid response staff is through seminars or conferences. Seventy percent indicated that peer-to-peer training or technical assistance is a preferred method. As a result of the survey, the U.S. Department of Labor is exploring various means of disseminating effective approaches to dislocation events requiring rapid response activity. One such activity is the development of a Rapid Response Peer Expert Directory.

    Among other approaches, the Department is considering a meeting in late June or early July 1999, to provide an opportunity for rapid response practitioners to exchange ideas on program operations and address issues of concern.

  3. Rapid Response Peer Expert Directory. A Rapid Response Peer Expert Directory will be a tool that can be used by State and local level agencies to identify peers who have successfully addressed the challenges faced in major worker dislocation events and who are willing to share their expertise. The peer experts who are included in the directory, will be professionals within the Title III/Rapid Response, or broader employment and training, network who have hands-on experience, and can assist others in becoming more proficient in performing specific job duties. The peer experts may provide training or technical assistance using a variety of methods including small group instruction, roundtable discussions, workshop/classroom instruction, or one-to-one assistance provided either on-site, by telephone, written correspondence or electronic media. Peer expert assistance, if needed on-site, may be funded with Title III or One Stop technical assistance funds.

    ETA is soliciting nominations of individuals at the State and local level who can provide technical assistance, training or other assistance in areas specifically related to rapid response and early intervention services to be included in the Rapid Response Peer Expert Directory. ETA, in consultation with the Regional Offices and the State Dislocated Worker Units, will review the nominations. Those nominees selected for inclusion in the Directory will be notified. Self nominations will be accepted. A nomination form is attached.

    Tentatively, plans call for publication and dissemination, including posting on the ETA web page, of the Directory in mid-March 1999.

  4. Action Required. Liaisons are requested to share this TEIN with all State Dislocated Worker Units, and all appropriate substate areas, Title III and rapid response staff, as well as one-stop centers, trade adjustment assistance programs and other potential agencies involved in coordination efforts related to provision of rapid response and early intervention services.

    Anyone who has had a professional association or experience with an individual in the employment and training system whom they believe has been effective in delivering rapid response services in a particularly challenging situation may submit a nomination. If they are unable to provide all the information, an incomplete nomination can be submitted and OWRAP will try to follow up with the nominee for additional information. In addition, individuals who feel they have had experience that would be valuable to other professional staff facing a challenging layoff situation may nominate themselves. States may establish a nomination procedure if they chose to do so. Nominations for the Directory must be submitted (by mail, fax or e-mail) to ETA no later than February 19, 1999, to the following address:

    U.S. Department of Labor
    Employment and Training Administration
    Office of Worker Retraining and Adjustment Programs
    Attn.: Kimberly Wilcox
    Room N5426
    200 Constitution Aveue, NW
    Washington, D.C. 20210
    Fax: (202)219-5938
    E-mail: kwilcox@doleta.gov

  5. Inquiries. Questions regarding the nomination process for Rapid Response Peer Expert Directory may be directed to Kimberly Wilcox, Office of Worker Retraining and Adjustment Programs, at (202)219-6540, ext. 132.

  6. Attachment. Nomination Form for the Rapid Response Peer Expert Directory