U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210

CLASSIFICATION

JTPA

CORRESPONDENCE SYMBOL

TDC

ISSUE DATE

August 28, 1996

RESCISSIONS

 

EXPIRATION DATE

Continuing

DIRECTIVE : TRAINING AND EMPLOYMENT INFORMATION NOTICE NO. 04-96
 
TO : ALL STATE JTPA LIAISONS
ALL STATE WORKER ADJUSTMENT LIAISONS
ALL STATE EMPLOYMENT SECURITY AGENCIES
ALL ONE-STOP CAREER CENTER SYSTEM LEADS
 
FROM : BARBARA ANN FARMER
Administrator
for Regional Management
 
SUBJECT : Distribution of Multimedia Case Management Training Module

 

  1. Purpose. To announce the production and distribution of the Case Management Technical Assistance Guide (TAG) in multimedia, Compact Disc (CD-ROM) format. This training module is designed for use by employment and training practitioners, especially front-line staff, at their work stations.

  2. Reference. Training and Employment Information Notice (TEIN) No. 49-93, Capacity Building Strategy Paper; TEIN No. 15-94, Status of Job Training Partnership Act (JTPA) Program Year 1994 Capacity Building Pilot Projects; and TEIN No. 4-93, JTPA Case Management Technical Assistance Guide.

  3. Background. The CD-ROM version of the Case Management TAG is number three in a series of five multimedia training modules originally designed to enhance wide-spread knowledge of the contents of the TAGs developed in 1993 and 1994 to help employment and training program administrators and practitioners achieve full implementation of the Job Training Partnership Act (JTPA) Amendments of 1992. However, with the current emphasis on One-Stop Career Systems, and the rapid changes local program operators are facing in light of proposed new legislation, this training module, and future modules, will focus on programs and initiatives beyond JTPA. The first module covered the JTPA Title II Eligibility Documentation TAG, and was distributed in the summer of 1995. The second module covered the Assessment/Individual Service Strategy (ISS) TAG, and was distributed in the spring of 1996. Follow-up data indicates that users of these training CDs are pleased with this training medium. Future training modules will be: Targeting, Outreach and Recruitment, and Total Quality Management and Continuous Improvement. As training modules are completed, they will be announced and later distributed via TEINs to the system.

    The training modules are being developed through a cooperative agreement with the State of Missouri; the Missouri Training Institute; and various staff experts from the Federal, State, and Service Delivery and Substate Areas, including the Professional Development and Training Panel (formerly the Panel of Experts). The multimedia modules will allow training to be standardized and available at individual workstations at every level of the employment and training system. The CD-ROM has been demonstrated and well received by employment and training staff in the system, and has been showcased at conferences such as the Missouri Governor's Conference on Workforce Development, the National Association of Workforce Development Professionals (NAWDP) Conference, and the Joint Employment and Training Technology Conference (JETT*CON).

  4. Training Module Format. Working from a CD-ROM drive, the user will have the capability to interact with the training package from beginning to end. The CD is equipped with audio, video, graphics and animation that are directly related to the contents of the TAG. Using the mouse or via the keyboard, users will be able to advance through the training module and receive immediate feedback from built-in exercises at their own pace. This module also includes a pre- and post-test that can be saved to your hard drive and printed out. It is estimated that the CD-ROM version can be completed in 2.5 - 3.0 uninterrupted hours, and its design is such that a user can learn in shorter segments.

  5. System Requirements. Below are specifications for minimum and optimum requirements to install and run the Case Management training module.

    Desired hardware configurations:

    Minimal hardware configurations:

    Software:

  6. Distribution. Copies of the CD-ROM version of the Case Management training module are being provided under separate cover to all State Liaisons for distribution to:

    Copies will also be sent to ETA Regional Offices, Public Interest Groups and Community-Based Organizations. Members of the Professional Development and Training Panel will also receive one copy each.

  7. Technical Assistance. Instructions for installing and running the Case Management training module are included in each CD-ROM mailer. Requests for additional technical assistance and additional CDs should be referred to the Missouri Training Institute at 573-882-2860.

  8. Inquiries. Questions on this TEIN may be directed to Dolores Hall-Beran on (202) 219-6236. Questions regarding the CD-ROM training module should be directed to John Sweeney, Denver Regional Office, on (303) 391-5752.