U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210

CLASSIFICATION

JTPA/Capacity Bldg.

CORRESPONDENCE SYMBOL

TDCR

ISSUE DATE

Nov. 4, 1994

RESCISSIONS

 

EXPIRATION DATE

Continuing

DIRECTIVE : TRAINING AND EMPLOYMENT INFORMATION NOTICE NO. 11-94
 
TO : ALL STATE JTPA LIAISONS
ALL STATE WAGNER-PEYSER ADMINISTERING AGENCIES
ALL STATE WORKER ADJUSTMENT LIAISONS
 
FROM : BARBARA ANN FARMER
Administrator
for Regional Management
 
SUBJECT : Consultation with our Customers: A Process to Build a Comprehensive Capacity Building Structure

  1. Purpose. To advise the employment and training community of the upcoming activities surrounding our capacity-building component entitled: "Consultation with our Customers: A Process to Build a Comprehensive Capacity Building Structure."

  2. Reference. Training and Employment Information Notice (TEIN) No. 49-93, Capacity Building Strategy Paper.

  3. Background. As mentioned in TEIN 49-93, the need for system-wide capacity-building has been discussed for years. The Job Training Partnership Act (JTPA) was amended in 1992 to include capacity building and technical assistance, information dissemination and replication activities as priorities at the National, State and local levels. The purpose of capacity building (as outlined in Section 453 of the Act) is to enhance the effectiveness of and strengthen the caliber of services provided through programs authorized under JTPA and other Federal, State, and local employment and training programs.

    As the employment and training community is called upon to respond to new job training initiatives, we anticipate an increase in capacity-building efforts and technical assistance needs. To address the anticipated increase in needs, the Employment and Training Administration (ETA) is undertaking an extensive consultation effort that will provide necessary information for making decisions about the direction of capacity building in future years.

  4. Approach. As outlined in the Capacity Building Strategy Paper, our goal for the consultation is to sharpen our understanding of the capacity building and technical assistance and training needs of the nation's employment and training system and respond to those needs.

    Specifically, the ETA's National and Regional Offices, along with States and local partners, will work together with contractor support from Technical Assistance and Training Corporation (TATC) to establish a capacity-building assessment framework as well as to identify relevant efforts already underway.

    The activities that will be performed as part of the consultation effort include:

    Establishment of a Panel of Experts -- This panel will be convened under the auspices of TATC. The Panel will include Federal, State and local representatives from JTPA (Titles II and III), the U.S. Employment Service, One-Stop, School-to-Work and JOBS. The Panel will be a working group responsible for providing guidance to TATC and oversight of the capacity-building consultation project. TATC will work with ETA's Regional Offices to convene the Panel.

    Focus Groups on Capacity Building -- Regions will host focus groups, preferably in conjunction with regularly scheduled meetings or conferences, to engage the States, Service Delivery Areas (SDAs), Substate Areas (SSA) and service providers (including front-line staff) within their Regions to gather information on capacity-building needs and delivery preferences. In addition, States that received a grant for One-stop implementation will be consulted regarding their capacity-building and technical assistance needs.

    System-Wide Survey on Staff Capacity-Building and Technical Assistance Needs -- TATC, with support from ETA National and Regional Office staff, will design, develop, and administer a broad-based, system-wide survey of capacity-building training requirements. This survey will focus on the identification of training and technology needs and existing training resources and technology capabilities. This survey will be directed primarily to program managers and training and employment professionals at the State and local levels of the programs involved in the consultation effort.

    The results of the survey will help direct resources to the identified technical assistance and capacity building priority areas.

    Analysis of Front-Line Staff Functions -- TATC will conduct an analysis of front-line staff positions to identify the tasks performed and the knowledge, skills, and abilities (KSAs) required to perform front-line staff functions. TATC will work closely with State Training Institutes and related Associations and Organizations to build upon the work they have done in this area.

    The information will be analyzed to identify common staff functions and functions that may be needed in the future as the employment and training system changes. It will allow for the design of appropriate curricula to meet the KSA needs identified for specific subject areas.

  5. Action. Recipients of this TEIN are requested to inform SDA, SSA and Employment Service Directors and program administrators of the upcoming consultation activities and encourage them to participate.

  6. Inquiries. Questions may be directed to Elaine Kolodny or Dolores Hall-Beran on (202) 219-5229 in the Office of Employment and Training Programs.