U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210

CLASSIFICATION

UI/BAM

CORRESPONDENCE SYMBOL

OWS

ISSUE DATE

August 1, 2001

RESCISSIONS

ET Hdbk. 395, 2nd Ed. & Changes 1-6

EXPIRATION DATE

Continuing

DIRECTIVE

:

ET HANDBOOK NO. 395, 3rd EDITION

 

TO

:

ALL REGIONAL OFFICES AND STATE EMPLOYMENT SECURITY AGENCIES

 

FROM

:

  Wendy L. McConnell for
LENITA JACOBS-SIMMONS
Deputy Assistant Secretary

 

SUBJECT

:

Revisions to the State Operations Handbook for the Unemployment Insurance (UI) Benefit Accuracy Measurement (BAM) Program

 

  1. Content. This handbook contains instructions for BAM paid claims and the Denied Claims Accuracy (DCA) programs. With the inclusion of the DCA program, the investigation of disqualifying eligibility issues will be required for all SESAs participating in the regular BAM program.

  2. Changes. Significant changes include:

    1. Name change from Benefits Quality Control (QC) to Benefit Accuracy Measurement (BAM) throughout the handbook.

    2. Chapters I and II:  The insertion of the DCA program, and the inclusion of Interstate claims in the sampling and investigative processes for both denied and paid claims in the overview and background sections.

    3. Chapter IV:  The definitions of certain elements on the Data Collection Instrument (DCI) have been clarified. Additionally, Ethnicity/Race, Standard Occupational Codes (SOC\O*NET), and the North American Industry Coding System (NAICS) have been added where applicable to comply with OMB requirements.

    4. Chapter VII:  Minor additions to file documentation to include issues related to DCA.

    5. Chapter VIII:  A new chapter has been added to address DCA investigative requirements which differ somewhat from paid claims investigations. The sampling design and sample sizes are included in the DCA investigative methodology section of this chapter. This chapter also contains as an attachment, the DCI, which includes database specifications for denials. ET Handbook 400 will continue to provide the database specifications for paid claims.

  3. OMB Approval. The Office of Management and Budget has approved ET Handbook No. 395 for use through 3/31/2004. The approval number is 1205-0245.

  4. Burden Hour Estimates. 

    1. For BAM paid claims, the public reporting burden for this collection of information is estimated to vary from 1152 to 1536 hours per respondent with an average of three hours and twenty minutes per case investigated. The respondents (SESAs) are required to investigate either 360 or 480 cases per year, depending on the size of the SESA's Unemployment Insurance claims workload.

    2. For BAM denied claims, the public reporting burden for this collection of information is estimated to average 30 minutes per respondent and 2 hours 29 minutes per sample case. This estimate includes time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.

    3. Send comments regarding this burden estimate or any other aspect of this collection, including suggestions for reducing this burden, to: U.S. Department of Labor, ETA/Office of Workforce Security, 200 Constitution Avenue, N.W., Room S-4231, Washington, D.C. 20210 Attn: Andrew Spisak.

  5. Action Required. Copies of the attachment should be distributed to all holders of ET Handbook No. 395. States should review these changes and adjust their procedures as necessary.

  6. Effective Date. The contents of the handbook are effective immediately. The date for implementing BAM DCA and including interstate liable claims in BAM paid claims samples is the BAM sampling period for July 29 to August 4, 2001 (batch 200131).

  7. Instructions for Handbook Maintenance. 

  8. Attachment. ET Handbook No. 395, 3rd Edition