Computed Measures	Program Reviews		Methods Surveys
		Systems Reviews	Samples (60)
STATUS	% New determinations within 90 days % New determinations within 180 days % Successor determinations within 90 days % Successor determinations within 180 days	Accuracy of new determinations Accuracy of successor determinations Accuracy of inactiv./terminations	New determinations Successor determinations Inactiv./terminations	Methods to facilitate employer identification Methods to promote employer registration
CASHIERING		Accuracy of employer remittance processing Accuracy of posting	Employer remittances (Estimaion Sample 500)
REPORT DELINQUENCY	% Timely reports % Reports secured within 90 days % Reports secured or resolved within 180 days	Accurate identification of delinquent employers Take all reasonable actions to secure/resolve report delinquencies	Accounts with delinquent reports	Methods to resolve delinquencies Methods to promote voluntary reporting and payment compliance
COLLECTIONS	% Timely payments % Turnover ratio % Uncollectible % Accounts receivable	Take all reasonable actions to manage accounts receivable	Accounts receivable	Methods to manage and control accounts receivable Methods to promote voluntary payment compliance
FIELD AUDIT	% Change in total wages % Contributory employers audited % Total wages audited (annualized)	Ensure that audits meet ESM requirements	Completed audits	Methods to select employers for audit Automated Audit Programs
ACCOUNT MAINTENANCE		Accuracy of contrib.rpt processing Accuracy of billings Accuracy of credits/refunds Accuracy of benefit charging	Active contributory accounts Contrib./reimb. accounts receivable Accounts payable credits/refunds Accounts due benefit charges