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Introduction
What to Expect
TPS Overview
Computed Measures
Systems Reviews
Sampling
Annual Report

Computed Measures

Welcome to the Computed Measures portion of training. This module is intended to provide information about the tax reports in the Unemployment Insurance (UI) database, and how they are used in TPS.

What Do They Measure?
TPS measures the quality of State UI tax operations in several ways. One such methodology is the use of Computed Measures. They provide indicators of

  • Timeliness
  • Completeness
Components
Tax
Functions
Examined
Computed Measures
Program Reviews
  Systems Reviews Samples (60)
*Cashiering Sample 500
STATUS
DETERMINATION		 New determinations 90 days
New determinations 180 days
Successor determinations 90 days
Successor determinations 180 days		 Accuracy of new determinations
Accuracy of successor determ.
Accuracy of inactiv/terminations		 New determinations
Successor determinations
Inactiv/terminations
CASHIERING NA Accuracy of remittance processing
Accuracy of posting		 Employer remittances
(*Estimation Sample 500)
REPORT
DELINQUENCY		 Timely reports
Reports secured 90 days
Reports sec. or resolved 180 days		 Accurate id of delin employers
Take actions to secure/resolve 		Accounts w/ delin rpts
COLLECTIONS Timely Payments
Uncollectible
Account receivable		 Take actions to manage accounts receivable Accounts receivable
FIELD AUDIT Change in total wages
Contrib employers audited
Total wages audited (annualized)		 Ensure audits meet ESM require Completed audits
ACCOUNT MAINTENANCE NA Accuracy of contrib. rpt processing
Accuracy of billings
Accuracy of credits/refunds
Accuracy of benefit charging
Accuracy of experience rating		 Active contributory accounts
Contrib./reimb. accounts receivable
Accounts payable credits/refunds
Accounts due benefit charges
Employer experience ratings

What Are Computed Measures Used For?
Computed Measures are used in conjunction with TPS sampling results. Examined together, they offer a balanced evaluation of quality.
Example: The State's Field Audit program is evaluated by:
  1. Acceptance Sampling results which show the quality of audits - and how they adhere to standards set by the Employment Security Manual.
  2. Computed Measures provide additional information on the "completeness" of the audit program with the following data.

    • % of employers in the State audited
    • % of total wages paid in the State audited
    • % of change in total wages as a result of audits

Information on the quality of audits sampled, number of employers audited, percent of changes made as a result of audits combine to present a picture of the State's field operations. This data becomes even more clear when viewed over several years.
Computed Measures Can Be Used to:
  • Evaluate trends in performance
  • Make comparisons with State's previous performance and with other States or national averages
  • Present TPS findings in context with other measures of quality
  • Establish performance benchmarks under UI Performs
Sources of Data
Computed Measures are derived from three quarterly/monthly reports. The ETA 581 and ETA 2112 are electronically submitted to the Unemployment Insurance Database by each State via the SUN System.
  • ETA 581, Contribution Operations
    The bulk of TPS Computed Measures information comes from this important UI tax report. Click here to see a copy.


  • ETA 2112, UI Financial Transactions Summary, Unemployment Fund
    This report provides information on net contributions from employers.


  • ES 202, Employment, Wages and Contributions TPS extracts total wages for the preceding Calendar Year from this report.
TPS software automatically extracts the appropriate data elements from each report, completes any necessary calculations and presents a percentage when prompted. The TPS reviewer can access this data by contacting their regional office.

List of TPS Computed Measures
There is a total of 19 measures. (Note that the three Report Delinquency measures and four Collections measures are applied separately to contributory employers and to reimbursing employers.)

    Status Determination
  1. Percent New Determinations made within 90 days
  2. Percent New Determinations made within 180 days
  3. Percent Successor Determinations made within 90 days
  4. Percent Successor Determinations made within 180 days

    5. Report Delinquency
    (for contributory & reimbursing employers)

  5. Percent Timely Reports, contributory
  6. Percent Reports Secured, contributory
  7. Percent Reports Resolved, contributory
  8. Percent Timely Reports, reimbursing
  9. Percent Reports Secured, reimbursing
  10. Percent Reports Resolved, reimbursing

    11. Collections

  11. Percent Timely Payments, contributory
  12. Percent Receivables Declared Uncollectible, contributory
  13. Percent Accounts Receivable, contributory
  14. Percent Timely Payment, reimbursing
  15. Percent Receivables Declared Uncollectable, reimbursing
  16. Percent Accounts Receivable, reimbursing

    17. Field Audit

  17. Percent Total Wage Change
  18. Percent Contributory Employers Audited
  19. Percent Total Wages Audited (annualized)




How could these measures look as part of the TPS Annual Report? Click here for an example.

Conclusion
Now that some details about Computed Measures have been explained, learn more about the other major portion of TPS design - Program Review with its attendant features, Systems Review and Sampling.